tawk.to – "100% FREE live chat software for your website!"

www.tawk.to is 100% Free Live Chat Software to monitor and chat with visitors on your website or from a free customizable page.

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tawk.to – "100% FREE live chat software for your website!"

Introduction

What is tawk.to?

tawk.to is a completely free live chat software platform that allows businesses to connect with their website visitors in real-time. It offers a suite of features beyond just live chat, including a knowledge base, ticketing system, and CRM, all designed to streamline customer communication and enhance the overall customer experience.

Features

tawk.to boasts a comprehensive set of features, including:

  • Live Chat: Engage with visitors instantly, answer questions, and provide personalized support.

  • Knowledge Base: Create a searchable database of FAQs and articles to empower visitors to find solutions independently.

  • Ticketing System: Manage customer inquiries efficiently with a dedicated ticketing system for tracking and resolving issues.

  • CRM Integration: Centralize customer data and interactions for a 360-degree view of each customer.

  • AI Assist: Leverage AI-powered chatbots to automate responses and handle routine inquiries.

  • Multilingual Support: Communicate with visitors in over 45 languages.

  • Customizable Widget: Tailor the look and feel of your chat widget to match your website's branding.

  • Mobile App: Manage chats and respond to inquiries from anywhere with the tawk.to mobile app.

How to Use tawk.to

Getting started with tawk.to is incredibly easy. Simply:

  1. Sign up for a free account: Create a free tawk.to account in minutes.

  2. Add the chat widget to your website: Copy and paste a simple JavaScript snippet into your website's code.

  3. Customize your widget: Personalize the appearance and behavior of your chat widget to match your brand.

  4. Start chatting: Engage with visitors in real-time and provide exceptional customer support.

Price

The best part? tawk.to is completely free to use, with no hidden fees or limitations.

Comments

  • "Finally, a live chat platform that doesn't cost an arm and a leg! tawk.to is a lifesaver for small businesses like mine."
  • "I love how easy it is to use tawk.to. The interface is clean and intuitive, and the features are top-notch."
  • "tawk.to has completely transformed my customer service. I'm able to respond to inquiries faster and provide a more personalized experience."

Helpful Tips

  • Proactively engage visitors: Don't wait for visitors to initiate a chat. Use proactive chat messages to greet them, offer assistance, or promote special offers.

  • Personalize your greetings: Address visitors by name and tailor your messages to their specific needs.

  • Use canned responses: Create pre-written responses for common inquiries to save time and ensure consistency.

  • Track your performance: Monitor key metrics like chat volume, response time, and customer satisfaction to identify areas for improvement.

Frequently Asked Questions

  • Is tawk.to really free? Yes, tawk.to is completely free to use, with no hidden fees or limitations.

  • Can I use tawk.to on multiple websites? Absolutely! You can add tawk.to widgets to as many websites as you need.

  • What if I need help? tawk.to offers 24/7 live chat and email support to assist you with any questions or issues.

  • Does tawk.to integrate with other tools? Yes, tawk.to integrates with a variety of popular tools, including CRM systems, helpdesk software, and marketing automation platforms.