LumenVox: AI Speech Recognition & Voice Authentication
Why LumenVox
LumenVox is a leading provider of AI-driven speech recognition and voice authentication technology. With over 20 years of experience, we have empowered our partners' success through collaboration and innovation. Our flexible speech-enabling technology enables you to build solutions that fulfill all your customers' demands, affordably and reliably.
Products
Product Overview
Our comprehensive suite of speech-enabling software allows you to reimagine your customer experience from beginning to end in any of your applications.
Automatic Speech Recognition
Transform customer engagement with AI-driven speech recognition. Our ASR engine offers industry-leading accuracy and reliability, recognizing multiple dialects from a single global language model.
Call Progress Analysis
Be sure your customers are getting the information they need with our Call Progress Analysis (CPA), which detects human voice activity or an answering machine tone to leave the right message at the right time.
Voice Biometrics
Our voice biometrics technology provides secure and convenient authentication, ensuring that your customers' identities are protected.
Neural Text-to-Speech
Our neural text-to-speech engine enables natural-sounding speech synthesis, allowing you to create engaging and personalized customer experiences.
Use Cases
Answering Machine Detection
Detect human voice activity or an answering machine tone to leave the right message at the right time.
Contact Center
Your agents can handle more complex customer calls when simple ones are self-serviced within the IVR. Fraudsters and identity thieves are stopped in their tracks with LumenVox's voice engine.
Conversational AI
Cater conversational AI to your needs, personalizing every interaction while providing round-the-clock customer service that both reduces agent workload and delivers on your promises.
Transcription
Our transcription engine enables the spoken word to be accurately and efficiently transcribed for documentation or interaction with other machine applications.
Resources
Product Sheets
Get detailed information on our products and their features.
Knowledge Base
Access our comprehensive knowledge base for answers to your questions.
Supported Languages
See the list of languages supported by our speech recognition technology.
Company
Careers
Join our team of innovators and experts in speech recognition technology.
Newsroom
Stay up-to-date with the latest news and announcements from LumenVox.
Support
Get help and support from our dedicated team.
Contact Us
Get in touch with us to learn more about our products and services.
Request Demo
Ready to create an extraordinary voice experience for your customers? Request a demo today!