What is CX Assist?
CX Assist is an AI-driven email assistant that helps you automate your inbox, providing personalized and accurate responses to your customers and prospects. With CX Assist, you can train the AI on your company content, product documents, and more, and it will reference it in all responses to ensure timely and accurate communication.
Features of CX Assist
Train on Your Data
Upload your knowledge base in any compatible format, and CX Assist will analyze and extract key insights to power its AI-driven email assistant.
Custom Personas
Choose from three pre-set personas: Generalist, Support, and Sales. Each persona is designed to provide a unique approach to handling responses.
Inbox Autopilot
Turn the Inbox Autopilot on or off anytime. When on, it will read and reply to all of your unread messages for you.
Custom Check Intervals
Set how often you want replies sent. A lower value will make you more responsive, while higher values allow time for manual reviews.
Ignore Lists
Choose what domains to ignore, and set custom labels for specific emails to ignore.
Auto-Assign to Human
Based on keyword flags, have specific emails skipped and assigned to a human for manual review and reply.
Pricing Plans
CX Assist offers three pricing plans to suit your needs:
Free
$0/month, 50 emails/month, ideal for taking CX Assist for a test drive.
Pro
$34/month, 5,000 emails/month, suitable for small businesses and solo entrepreneurs.
Scale
$150/month, 50,000 emails/month, designed for larger businesses with high-volume email needs.
Frequently Asked Questions
What is CX Assist and what does it do?
CX Assist is an AI assistant for your inbox. After you train the AI with your own content, it will reference it in all responses to your prospects and customers, ensuring a timely and accurate response.
How does CX Assist use AI to respond to emails?
We leverage the latest AI technology by allowing it to read and answer your emails the same way that a human would, based on the information you train it with.
What are pre-set personas and how do they work?
There are three pre-set personas: Generalist, Support, and Sales. Each persona is designed to provide a unique approach to handling responses.
Helpful Tips
- Train CX Assist with your business content to ensure accurate and timely responses.
- Set custom check intervals to control the frequency of replies.
- Use ignore lists to exclude specific domains and labels.
- Auto-assign emails to humans based on keyword flags for manual review and reply.
Comments
Don't let email overwhelm hold you back from doing what matters most. With CX Assist, you can revolutionize your inbox and free up more time for high-impact activities. Try it out today and see the difference for yourself!