What is ChatBees?
ChatBees is a revolutionary AI customer support automation platform that leverages knowledge graphs and AI agents to automate and reduce ticket resolution time by up to 52%! This cutting-edge solution empowers businesses to provide faster, more efficient, and high-quality customer support.
Key Features of ChatBees
- Build knowledge graphs from historical tickets and internal knowledge bases
- Train private AI using internal knowledge bases
- AI-powered customer support automation
- Integrations with popular ticket systems and messaging platforms
- Serverless platform for powering LLM apps
How Does ChatBees Work?
ChatBees uses AI to build knowledge graphs from historical tickets and internal knowledge bases. This AI-powered engine then analyzes and researches incoming tickets, providing actionable insights directly in the ticket system, and copilots the support agent to resolve the ticket quickly and efficiently.
Pricing and Benefits
ChatBees offers a free trial, with no credit card required. The benefits of using ChatBees include:
- Faster resolution time for customer support
- Consistent high-quality support
- Reduction of human error
- Increased customer satisfaction
- Lead identification and potential lead generation
- Increased brand reputation
- Reduced support costs from ticket deflection and ticket insights
Comments
"ChatBees is a game-changer for customer support. It's like having a super-smart, super-efficient support agent that never takes a break!" - Rachel, Customer Support Manager "ChatBees has reduced our ticket resolution time by 40%! It's a no-brainer for any business that wants to take their customer support to the next level." - David, CEO
Helpful Tips
- Make sure to integrate ChatBees with your existing ticket system for seamless automation
- Train your private AI regularly to keep it current and accurate
- Use ChatBees to deflect common inquiries and focus on complex tickets that require human intervention
Frequently Asked Questions
How is AI used for customer support and ticket resolution?
ChatBees uses AI to build knowledge graphs from historical tickets and internal knowledge bases, and then uses this information to provide actionable insights for support agents.
How does AI categorize support tickets?
ChatBees uses state-of-the-art generative models to automatically categorize support tickets, making it easier for support agents to prioritize and resolve tickets efficiently.
What are the benefits of AI customer support, for customers?
Faster resolution time, consistent high-quality support, and reduction of human error resulting in increased customer satisfaction.
What are the benefits of AI customer support, for companies?
Lead identification, increased brand reputation, and reduced support costs from ticket deflection and ticket insights.