Stylo | #1 Zendesk AI Assistant

Stylo is a Zendesk AI assistant inside every Zendesk ticket that understands the customer problem, finds the solution, and writes a reply for your agents to paste into the ticket.

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Stylo | #1 Zendesk AI Assistant

Introduction

What is Stylo?

Stylo is a Zendesk AI assistant that claims to be the best in the biz. They're basically trying to replace your customer service reps with robots, but hey, at least the robots won't complain about their paychecks.

Features

  • Solve tickets like a boss: Stylo promises to automatically solve 70% of your Tier 1 tickets with a single click. Sounds too good to be true, right?

  • Language barrier? Not anymore: Stylo can translate messages to and from any language. Finally, a way to communicate with those pesky international customers who don't speak English.

  • Tone it down: Stylo can help standardize your agent's tone when communicating with customers. No more passive-aggressive responses or condescending remarks.

  • Shopify integration: Stylo can pull customer information from Shopify and automatically reply to and resolve select categories of tickets. Because who needs actual human interaction anyway?

How it Works

Stylo uses AI to analyze customer tickets and generate automated responses. It's like having a bunch of tiny robots reading your customer service emails and spitting out canned answers.

Price

Stylo starts at $15 per agent per month. That's a small price to pay for the potential to automate your entire customer service department, right?

Comments

  • "This thing is a lifesaver. My agents are finally able to focus on the more complex issues." - Probably a robot.
  • "I'm not sure if I trust a robot to handle my customer service, but it's definitely cheaper than hiring another human." - Probably a CEO.
  • "Stylo is a game-changer! It has helped streamline our process, reduce SLA time responses, and give more sentiment to our replies to improve the customer experience." - Probably a marketing department.

Helpful Tips

  • Don't expect miracles: Stylo is a powerful tool, but it's not a magic bullet. It still requires some human oversight to ensure that customers are getting the best possible experience.

  • Train your AI: The more data you feed Stylo, the better it will become at understanding your customers and generating relevant responses.

  • Don't be afraid to experiment: Stylo offers a variety of features, so don't be afraid to experiment and see what works best for your business.

Frequently Asked Questions

  • Is Stylo secure? Stylo says they take security seriously and have implemented a number of measures to protect your data. But hey, who knows what those robots are really up to?

  • Can I use Stylo with other Zendesk apps? Stylo integrates with a number of other Zendesk apps, so you can customize your experience to fit your needs.

  • What if I don't like Stylo? You can always cancel your subscription. Just be prepared to face the wrath of your customers when your automated responses start failing.